Customer reviews of Welcome Cars

By Rod W on 23 July 2017 | Verified purchase

I have just purchased a Volvo V70 from Welcome cars, Swindon. I found the staff approachable and all seemed to know the stock on the forecourt. I was left to go over the car for as long as I needed with no pressure or unwanted intrusion from the staff. I was allowed to take the car for a test drive on my own, which for me took away any third party and unnecessary influence. I will never buy without giving myself time to evaluate the deal normally 1 or 2 days, at no time did I feel a pressure or hard sale. I would use Welcome cars again.

By Calum W on 23 July 2017 | Verified purchase

Excellent customer service and very friendly people.

By Paul W on 11 July 2017 | Verified purchase

Found welcome cars to be extremely friendly and helpful. Was looking for a reasonably cheap reliable car and with a little help from welcome that's exactly what I got. Drove the car straight off of their forecourt and down to the south coast with no problems now 4 days later and car is great. Found the whole experience easy and stress free with friendly service and no hard sell, would definitely recommend to friends.

By D W on 08 July 2017 | Verified purchase

I recently purchased a used car from Welcome Cars. I found them very helpful & obliging . Providing me with test drives on 4 different vehicles. One thing that appealed to me was that they never put any sales pressure on me. I am very satisfied the service I received & could recommend them. D.Western Swindon

By Ian S on 26 June 2017 | Verified purchase

Our dealing with Welcome cars was first class, the guys are friendly and know how to treat their customers right, I would recommend their service to all who are looking to buy another car, they have a good selection of cars to suit your needs.

By Rizwan H on 21 May 2017 | Verified purchase

Had the best experience dealing with this garage they were very polite and honest. I highly recommend these guys to everyone. They mananged my expectations from start to finish and the after care service i received was excellent. Over all service OUTSTANDING!

By Philippa M on 16 May 2017 | Verified purchase

There is a good selection of cheap/medium price cars which are in good condition and good documentation. Staff are very friendly and helpful.

By Fraser H on 21 December 2020 | Purchase not verified

It’s been 3 weeks since I have bought my BMW 320D estate from Welcome Cars, whilst test driving I have a slight feeling this wasn’t the car for me as the brakes were sounding like they were grinding... Adam the sales man told me it was as because the car had been parked for a couple of days. This was the only thing stopping me from buying the vehicle and I noticed how he was not pushy at all so I went with the flow and bought the vehicle. Here I am 3 weeks later happy as hell, the family owned business made me feel confident as they answered every one of my objections and helped me get to grips with the car. I highly recommend these guys!!!!!!

By Peter V on 14 November 2020 | Purchase not verified

I bought a car from this trader. The vehicle was delivered faulty. The trader refused to do anything. It took me months to get a refund. They were very rude to me.

By Nuno M on 10 June 2020 | Purchase not verified

The dealer told me that everything in the car was working and after I made the deposit to secure the car, I was told that the A/C was not working. I requested the deposit back, which was only paid after almost 1 week, and after several messages and calls. Besides this, the dealer retained £10, which he said was a bank transfer fee. After I told him that was impossible to be a bank fee, he told me that was his fee to transfer back the deposit. Unacceptable behavior!