Customer reviews of Welcome Cars

By Edward Alagoa on 23 August 2023 | Verified purchase

I bought a pristine used 2015 Mercedes CLS from Welcome Cars in July 2023. My buying experience from this dealer was great from start to finish. My first contact with them when making inquiries about the car was informative and helpful. Adam, the owner of the garage is not only knowledgeable about his trade but also honest and straightforward unlike (sadly) other dealers. Adam ensured the car was in great condition before my arrival from Essex to pick up the car. He gave me an extended 6 months warranty with the purchase and being a used car, that was a part of the deal for me. I had cause to use the warranty in the first week and Adam was so helpful in arranging for a specialist in my area that sort out the emission issues detected at no extra cost to me. He was so helpful and willing to put things right even the specialist garage owner joked that he would be buying his cars from Welcome Cars. I would recommend Welcome Cars to anyone looking at buying a used, for that extra peace of mind with used cars, Welcome Cars is the one-stop dealer. It is rare these days to find truthful, honest, and helpful car dealers (in my opinion). I will not hesitate to buy again from Welcome Cars.

By Anonymous on 12 July 2023 | Verified purchase

Excellent service, very helpful and friendly. I would recommend this company to anyone, many thanks

By Anonymous on 27 March 2023 | Verified purchase

It was a pleasure dealing with Adam Excellent service many thanks Would recommend

By david pearce on 02 March 2023 | Verified purchase

The team at Welcome Cars provided a friendly and efficient service which ensured the car purchase and part exchange ran smoothly with all relevant documentation explained in full.

By Martin Crookes on 01 March 2023 | Verified purchase

The Company were really good at communicating with me to arrange the viewing, test drive and collection, and the car accurately reflected the advertisement. However, the staff at the premises where different every time I attended the premises and they weren't the same person I spoke to on the phone. This didn't affect the smoothness of the purchasing process but the lack of continuity was a little disconcerting.

By SalW on 19 February 2023 | Verified purchase

Prompt response to initial enquiry. Pictures and videos were sent which gave an honest and accurate appraisal of the vehicle. The vehicle was ready to be picked up at the specified time and, although there was one part that was outstanding as delivery of it had been delayed, this was posted to me, as promised, and arrived within the week.

By Anonymous on 11 February 2023 | Verified purchase

Brought a car from this dealership was a great experience. Communication was excellent throughout and loved the car. Would highly recommend.

By staviclav hstistov on 26 January 2023 | Verified purchase

Amazing dealer, would not go anywhere else, i will be back for a car for my son thank you so much adam you made it very easy to buy a car

By Darren Woodhead on 09 January 2023 | Verified purchase

Great customer service. The whole team made me feel welcome and went out of their way to ensure everything was in place for my purchase. They even through in a complimentary service of the vehicle.

By R Lloyd on 07 January 2023 | Verified purchase

From start to finish, purchasing my car was an absolute pleasure, this is the my 4th purchased in the last 12 years. Adam has an unrivalled depth of knowledge. His staff are extremely professional. If you are looking for any car I can’t think of any better place to purchase and went above and beyond to get me the deal I wanted. Adam is such a friendly guy and couldn't do enough and met all my demands and more. Also a massive thank you Welcome Cars Swindon.