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Customer reviews of Welcome Cars

At Welcome Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Welcome Cars

Welcome Cars

Based on 77 customer reviews

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  • 5

    Would recommend

    By ruhena B on 17 January 2020 | Verified purchase

    Very pleased with my new car. I have bought from them before (My first car was from here). The staff are really friendly and helpful and provided an excellent service and honest advice. Traded in my old car this time for a part exchange and happy with the price offered. Would definitely recommend this place.

  • 5

    Let's you get on with it

    By helen H on 07 January 2020 | Verified purchase

    No hard sell, A refreshing change from a team with a good rapport

  • 5

    Un-professional motor dealer

    By roger P on 19 November 2019 | Verified purchase

    I have had problems with the car, done less than 300 miles and welcome cars refuse to speak to me I have been polite on all emails to them as I live on the Isle of Wight it seems that if they ignore me I will go away I have spent over £300 in repairs so far proving that there warranty is not worth the paper it is written on and there customer car is appalling by not answering my emails I would not recommend them they are totally un-professional

  • 5

    Honest, efficent and friendly service.

    By Coreen H on 21 May 2019 | Verified purchase

    The team at Welcome Cars went above and beyond for me. I traded in my Yaris for my dream car, Volkwagen Beetle. I couldn't be more pleased with my purchase, and the service was amazing. Thanks guys!

  • 5

    An all round pleasant experience.

    By david P on 08 May 2019 | Verified purchase

    Excellent service from start to finish. Attention to detail and friendly service. Excellent car at the right price. I would definately buy from them again in the future.

  • 5

    Pleasure to do business with.

    By robin S on 10 April 2019 | Verified purchase

    Very professional service ,car as described and for sale at the market rate, good follow up after sales service. No hesitation in recommending them.

  • 5

    The customer service was ok!

    By Abdul A on 31 December 2018 | Verified purchase

    The vehicle description was not accurate according to its listing information, vehicle mileage was much higher than what was listed, noticed some damages like cigarette burns on seats during viewing the vehicle which was not mentioned neither on listing or during telephone call inquiry.

  • 5

    Saved the Day

    By C D on 08 December 2018 | Verified purchase

    My car failed its MOT and I had seen a replacement that I liked the look of at Welcome Cars, but it meant travelling from Fareham to Welcome Cars in Swindon to view it. I rang and spoke to a very helpful man who advised that the car I was interested in was still there and he would get it ready for me to test drive the next day. I was greeted by helpful staff who knew their stock well and understood my budget and what I was looking for. Completed all paperwork and answered our questions unhesitatingly and clearly. Huge range of cars and I now have a lovely little Mazda 2 with a years MOT to be going on with.

  • 5


    By Magda B on 08 December 2018 | Verified purchase

    Excellent job happy day off my best mate thanks for your help with this car

  • 5

    Brilliant car and first class company!

    By Deborah S on 03 December 2018 | Verified purchase

    Fantastic experience from start to finish! Bought a car for my mum, the salesman was brilliant, we had the car delivered to us, as we were buying it without having seen it. There was no pressure whatsoever to buy it, the guy kept reassuring my mum, that she was under no obligation and told her if she had any doubts it wouldn’t be a problem , they’d take it back. The car is everything my mum hoped for, she loves it ! First Class car sales anc fantastic customer service.